Privacy Policy

At Vruksha ERP, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly, including your name, email address, organization details, and any other information you enter into the platform. We also collect usage data and technical information automatically when you access the service.

2. How We Use Your Information

Your information is used to provide and maintain the service, authenticate your identity, communicate with you about your account, and improve the platform. We do not sell your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest (AES-256), encryption in transit (TLS 1.3), and additional PII encryption for sensitive data such as Aadhaar, PAN, and bank account details.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your personal data in accordance with applicable regulations.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, please contact your organization administrator or our support team.

6. Cookies and Tracking

We use httpOnly, Secure, and SameSite cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the platform.

Last updated: January 2026